About

Two decades of customer conversations — wired, automated, and now intelligent.

Core Communications has been building the systems behind customer relationships in British Columbia for over 20 years. Telephony first. CRM next. The same focus the whole time.

Founders at the original Surrey office
Our story

Started with a switchboard. Grew into a CRM partner.

We opened in Surrey to do one thing well: help BC businesses talk to their customers. That started with phone systems — contact-centre setup, intelligent routing, voice infrastructure that didn't drop calls. As the work matured, we realised the calls were only one channel in a much bigger conversation.

So we followed the customers. Into email, into chat, into self-service portals, into the CRM platforms that hold all of it together. Twenty-plus years later, we still do the phone work that started us — and we run the full customer journey for businesses that want one partner across the whole stack.

How we work

Three things we don't compromise on.

01

Real people, named partners

Every engagement gets an account manager who learns your business and stays on. Not a ticket queue. Not a rotating bench.

02

Vendor-neutral fit

We're certified in Salesforce, HubSpot, Microsoft, and more — so we can recommend the right one for you, not the one that pays us most.

03

Heritage in conversations

Twenty years of running contact centres means we understand customer communication at a level most CRM partners don't reach.

Where we are

Surrey, British Columbia — and a stop on the way for anywhere in the Lower Mainland.

In-person isn't a hard requirement, but we like meeting clients face-to-face when we can. Coffee on us.

Office7495 132 Street, Surrey BC V3W 1J8
HoursMon–Fri 8am – 6pm PT
Let's talk

Want to meet the team that would actually be on your account?

That's exactly what the first call is for. We bring the right people; you bring your questions.